We’ve made several UI improvements across the JW Platform to ensure a more consistent and polished visual experience.

New Features

The following pages have been refreshed for improved visual consistency and clarity:

• Players
• Playlists
• Real-time analytics

As part of this update:

• The Customize branding CTA has been moved to the header of the player details page for easy access
• Dark theme has been removed from all updated pages

These changes are part of our ongoing efforts to streamline the dashboard and improve usability.

Your API credentials can now be found on separate tabs of the Developer Tools page for easy access and clarity.

New Features

The Developer Tools page includes two tabs with API credentials:

• Delivery API: Used primarily for URL signing. These credentials can be used with the former v1 Management API.
• Management API: Contains credentials for the v2 Management API. 

See our documentation to learn more about authentication, rate limits, and generating API keys.

We’ve simplified the dashboard’s Current reported usage section to make understanding your account activity and usage easier.

New Feature

The dashboard now displays an updated set of usage metrics designed to better reflect your account activity. 

This streamlined view provides:

• A clearer, more concise snapshot of your usage
• Metrics directly aligned with your account activity
• Improved consistency between what you see in the dashboard and in your contract

For definitions of the new metrics, please visit our Usage Metrics Reference.

If you have any questions, feel free to reach out to your account representative.

With today's release, we've introduced several navigation and design changes.

New Features

When managing your content, building a new player, or setting up advertising, enjoy a more intuitive navigation experience with these key updates:

• Optimized Information Architecture: We have organized the main (sidebar) navigation for better accessibility and clarity.
• Clearer Navigation Labels & Refreshed Design: Visible labels help you easily and intuitively find products and features within the cohesive interface
• Streamlined Property Selection: You can quickly switch between properties from the Property selector at the top of the main navigation.
• Quick Access to Property Settings: You can access all the Property settings from the bottom of the main navigation.

In this release, we've enhanced the styling and invoicing features of the billing page.

New Features

• The UX of the Billing page has been improved by simplifying the layout and adding visual cues for the invoice status.
• Billing details can be easily edited from the Billing page.
• For Enterprise customers who use Zuora for recurring billing, the Billing page now provides general information about upcoming invoices.

The JW Platform now enables you to playback media with Digital Rights Management (DRM) encryption in your DRM-enabled properties. 

New Feature

You can now preview DRM-encrypted video-on-demand (VOD) media hosted in your DRM-enabled properties.

• Playback of VOD DRM media will leverage the Low Default DRM Policy. Any changes made to the policy may cause playback failure in the dashboard. 
• You may experience initial playback latency of VOD DRM media in the dashboard.

The JW Platform now enables you to translate content titles, descriptions, and other fields displayed in your app. 

New Feature

Content metadata provides viewers information about a media item, such as the title, description, and genre. From the dashboard, you can add and manage metadata translations in any language. 

Metadata translations offer several benefits:

• Expanding to a global market of viewer groups
• Improving user experience in the native languages of viewers (requires custom implementation)
• Increasing revenue opportunities through language support

The dashboard now offers new iterations of the captions and chapters editors. 

New Feature

The captions and chapters editors have been redesigned for a more intuitive flow to enhance performance and user experience. 

We have updated the user experience for managing audio tracks, enabling you to easily edit default track information. 

New Feature

From the dashboard, you can now edit the name, language, and ISO language code of default audio tracks for both DRM and non-DRM media. 

Webhook notifications for five new events are now available.

New Feature

The JWP dashboard and the Management API enable setting up webhook notifications for five new events:

• Media Created (media_created)
• Thumbnail Created (thumbnail_created)
• Thumbnail Deleted (thumbnail_deleted)
• Track Created (track_created)
• Track Deleted (track_deleted)