New Features

Contract progress bar
The System usage page now includes a contract progress bar, making it easy to see exactly where you are in your current contract term.

Updated Hours managed progress tile
The Hours managed progress tile has been updated to reflect the most recent daily usage, rather than the highest value from any previous month. This brings the metric in line with how other usage metrics are displayed and makes it easier to understand current usage.

• Hours managed is evaluated against a daily benchmark limit
• The progress tile reflects the most recent day’s data
• Metrics are updated daily at 12:00 PM CET / 6:00 AM ET
• If a day exceeds the daily limit, that value becomes the reference maximum for the next contract

For more information about usage metrics, read our Usage Reference documentation or contact your account representative.

We’re excited to introduce the Ad Serving tab, bringing clearer visibility into how advertising performance drives your revenue.

High player starts don’t always lead to strong monetization, since ad delivery varies by geography, platform, demand source, and auction dynamics. The Ad Serving tab helps you understand where revenue is earned and what’s influencing it.

New Feature

The Ad Serving tab helps you monitor and analyze monetization performance with insights across revenue, ad impressions, demand sources, and delivery quality:

• See which geographies, platforms, and domains generate the most revenue
• Compare player starts, ad impressions, and win rates
• Identify high-performing and underperforming demand sources and line items
• Spot revenue gaps caused by low win rate, low fill, or low-value traffic

Learn more about ad serving analytics and contact your JWX representative for access.

We’ve simplified how you manage publishing timelines across your content.

New Feature

You can now bulk manage publishing timelines from the Media Library. This makes it easier to manage availability at scale without editing items one by one.

This update enables you to:

• Update publish and expiration dates for multiple media items at once
• Save time when managing large libraries of scheduled content
• Keep publishing timelines consistent across related media

We’ve enhanced how you configure DVR windows to give you better control over your Broadcast Live viewing experience.

New Feature

DVR duration settings now use a dropdown that supports a wider, more precise range of values, replacing the previous three-option control. This makes it easier to tailor rewind availability to the needs of your live event without compromising performance.

This update enables you to:

• Choose from a more granular set of DVR durations
• Avoid unnecessarily long DVR windows that may affect player performance
• Extend DVR duration up to 12 hours for long-form live streams

Learn how to configure the DVR window for your Broadcast Live stream. 

We’ve streamlined how you manage multiple media items in your library.

New Feature

Bulk media management actions are now consolidated into a single dropdown in the Media Library, making it easier to find and perform bulk actions without navigating multiple locations in the UI.

This update enables you to:

• Access all bulk media actions from one simplified dropdown
• Manage multiple media items more efficiently
• Navigate a cleaner, more consistent Media Library interface

We’ve expanded support for SCTE-35 cue types to give you greater flexibility and control when signaling ad breaks in SSAI-enabled live streams.

New Feature

Broadcast Live now supports an extended range of segmentation_type_id values for SCTE-35 time_signal() commands. These additional cue types provide more granular ad break signaling across provider and distributor insertions, giving Broadcast Live greater precision and seamless integration with SSAI workflows and downstream ad servers.

Supported segmentation_type_id values include:

Learn how to monetize your live stream. 

We have introduced a new security option to help you protect your Broadcast Live ingest points.

New Feature

You can now set a Secure Reliable Transport (SRT) passphrase when creating or managing live streams. This passphrase acts as a secret key that ensures only authorized source encoders can send content to your SRT ingest point.

SRT passphrases can be configured directly through the Dashboard UI or via the API.

This update enables you to:

• Set an optional SRT passphrase when creating a stream
• Add a passphrase to a scheduled stream created without one
• Edit or delete a passphrase in a scheduled stream before provisioning

By securing your SRT ingest with a passphrase, you can prevent unauthorized access and maintain greater control over your Broadcast Live setup.

Learn how to add or manage an SRT passphrase.

Service release. No new features.

Service release. No new features.

Android SDK 4.21.1 improves playback stability and enhances background audio, Picture-in-Picture behavior, playlist replay, and caption rendering.

Bug Fixes

• The background audio service manages JWMediaButtonReceiver events reliably during playback.
• Entering Picture-in-Picture maintains proper activity state.
• (Android 16) Media service supports seamless playlist replay.
• VTT files decode and render all characters accurately.